Find Us
Rainbow Medicine operates from Lane Cove on Sydney's North Shore and Freshwater on the Northern Beaches. Both clinics offer the full range of services under Dr Christine Shen's care.
Book online for Lane Cove, Freshwater or Telehealth — or call us directly if you'd prefer to speak with someone first.
Our Locations
Visit rainbowmedicine.com.au/contact for the full address
Street parking available. Bus routes from Chatswood, North Sydney and the CBD service Lane Cove directly.
Visit rainbowmedicine.com.au/contact for the full address
Easy parking nearby. Bus routes from Manly, Dee Why and the Northern Beaches interchange connect to Freshwater.
We'll respond within one business day. For urgent enquiries please call the clinic directly.
The fastest way to secure an appointment is through our online booking portal — available 24/7 for Lane Cove, Freshwater and Telehealth.
For questions about treatments, fees, what to expect at your first appointment, or whether Chinese medicine is right for your situation — we're happy to help.
Follow Dr Shen for health tips, patient education, seasonal wellness advice and clinic updates.
First Time With Us?
You'll receive a patient intake questionnaire to complete online in your preferred language. This gives Dr Shen your health history before you arrive so your 90 minutes is spent on diagnosis and treatment, not paperwork.
Arrive 5 minutes early. You'll be taken to a private treatment room where Dr Shen will review your intake form, take your pulse (at 12 positions), examine your tongue and ask clarifying questions before your first treatment.
Comfortable, loose-fitting clothing that can be rolled up to the elbows and knees. Many points used in treatment are on the arms, lower legs, abdomen and back — access to these areas makes treatment easier.
We are a HICAPS provider — bring your private health fund card and claim your rebate on the spot. Payment is accepted by card, cash and EFTPOS. Please check your fund's Chinese medicine inclusions before attending.
Dr Shen will explain what she found, what your TCM diagnosis means, and what your treatment plan looks like. If herbal medicine is prescribed, you'll receive your formula before leaving, with clear instructions.
Between appointments, you can reach the clinic by email or phone if you have questions about your herbs or notice changes. Dr Shen reviews all patient queries personally.
Book a free 15-minute phone consultation — or jump straight to a full appointment at Lane Cove or Freshwater.